About Us

Please read the following carefully to understand how we practice with regard to your personal data. By visiting our website, you accept and consent to the practices detailed in this Policy.

 

We at Ayrshire Eco Shine stand firmly by everyone's right to privacy of information and are committed to respecting, upholding and protecting your privacy by ensuring that any data we collect from you is lawful, and in accordance with the Data Protection Act 1998. When you visit our website, we may collect information about you through your interactions with this website. Any information that you provide to us, will be processed for the purposes stated below:

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The Information you share with us by completing forms on our website, or by communicating with us by phone, e-mail or other channels, including information you provide when registering as a member of our site, or subscribing to our service, means we are able to collect analytical information such as, your Internet protocol (IP) address used to connect your computer to the Internet, internet browser types and versions, time zone settings, browser plug-in types and versions, operating systems and platforms; which helps us to better understand our audience, how our website performs to allow us to make improvements for a better customer experience, and for marketing purposes.

 

This includes information about your website visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), the  services you viewed, the page upload response times, the time spent on the website, page interaction information, such as scrolling, clicks and mouse-overs, methods used to browse away from the page, and any phone number used to call our customer service number.

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Third Party Information

We also receive Information from other sources. This is information includes analytics providers, and we will process the data we receive from other sources in accordance with the Data protection Act 1998.

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Why we process this information

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• to allow us to communicate between you, and be responsive to your enquiries/bookings, and to provide you with all the information and services that you request from us.

• to provide you with information about other goods and services we can offer.

• to offer you our recommended trusted suppliers to provide you, with information about goods or services we feel may be of interest to you. 

• As our valued customer, we will only contact you via e-mail or SMS with information about goods and services.

• to notify you about changes to our services.

• to ensure that the content on our website works efficiently to give our visitors/ customers the best possible experience.                                                                                                                                                                                                                          How we use this Information                                                                                           We collate all of the information collected from our visitors/customers to ensure our website is fully operational. This includes troubleshooting, data analysis, research, statistical information, and for any surveys with have running on the website. This helps us to improve your experience on our website and ensures that our content is presented in the most streamlined way to help meet your expectations.                 This allows you to interact with the features of our website, safe in the knowledge that your information is in safe hands, and it is our pledge to keep your information secure.